Caelivynth is an online retailer specializing in decorative artificial flowers and elegant glass floor vases. Whether you’re styling a living space, coordinating an event, or looking for a gift that holds its look year-round, we’re here to help.
Fast-Track Resolution
For the fastest response, please include your Order Number in every message. Without it, we cannot locate your purchase or provide accurate updates. Inquiries submitted without an order number may experience delays.
Send Us a Message
Have a quick question? We highly recommend checking our FAQ page first for instant answers to common questions.
If you still need assistance, please email sale@caelivynth.com with your order number and a brief description of your concern. For product inquiries, please include the specific product name or link.
Returns & Exchanges Notice
Before returning any item, you must contact sale@caelivynth.com to obtain a Return Merchandise Authorization (RMA) code and the confirmed return address. To ensure your return is processed smoothly, please note that items sent back without prior authorization or a valid RMA may experience significant processing delays or tracking complications.
For full eligibility requirements and step-by-step instructions, please review our comprehensive Refund Policy.
Contact & Legal Business Information
We respond to all emails within 1-3 business days during operating hours. Email is the most reliable and fastest channel for order inquiries, product questions, and return requests.
Store Name: Caelivynth
Address: 18 RESERVOIR ROAD, HIGHLAND, NY 12528, USA
Email: sale@caelivynth.com
Phone: +1 (845) 863-3332
Business Hours
Monday – Friday: 9:00 AM – 6:00 PM (EST/EDT)
Saturday – Sunday: Closed
Federal/Public Holidays: Closed
*(Emails received outside operating hours or on holidays will be reviewed within the next 1-3 business days.)*
